Forgot password?

Here you can request a new password. You will receive this password by email. If you have defined a login alias you have to use it to request a new password.

Falls Sie einen Alias verwenden, können Sie nur mit diesem ein neues Passwort beantragen.

Forgot password?
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Forgot customer number/alias?

if you forgot your customer number or your alias, please contact our support at service@sofort.com.

Our service hours:
Mon-Thu: 8.30 am - 6.00 pm
Fri: 8.30 am - 5.00 pm